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Warranty Policy

Warranty Policy

Register your products and get extra benefits

  1. 24 Months Free warranty extension: In addition to our regular 12 months warranty, Amazon buyers can extend the warranty on their Choetech products to 36 months.
  2. If you bought your product from the Choetech website you are already granted an extended warranty; no extension is needed.

Note: Warranty extension is not valid for used goods.

Register Now

 

Process for Returning Merchandise:

Contact your reseller or email support@choetech.com for assistance.

 

30 Day Money-Back Guarantee for Any Reason:

Undamaged products may be returned for a full refund for any reason within 30 days of purchasing. Once the returned item arrives back in Choetech’ s warehouse for inspection, the refund process will begin. If the reason for return isn’t quality-related, the customer must pay the return International shipping costs.

What does this warranty cover?

During the warranty period, if the original manufacture of the material or workmanship of the product is deemed to be defective, Choetech will (at its sole option) replace the product at no charge with the same or comparable product. Products and parts replaced under this warranty become the property of Choetech and are not returned to you. If products and/or parts require service after the warranty period expires, you must pay all labor and parts charges. Warranty coverage terminates if you sell or otherwise transfer the product.

What does the warranty not cover?

This warranty does not cover:

  • Improper use or installation
  • Cosmetic damage
  • Damage due to acts of nature. For example: lightning strikes, tornadoes and similar
  • Accidents
  • Misuse
  • Negligence
  • Commercial use
  • Modifications to any part of the product, including the antenna
  • Connection to an incorrect voltage supply
  • Attempted repair by anyone other than an authorized facility
  • Purchases from Lazada
  • Purchases from unauthorized resellers
  • Lost or stolen products
  • Non quality-related issues (after 30 days of purchase)
  • Free products

Choetech will service and not replace:

  • Products sold ‘as is’ or with all faults declared
  • Consumables, such as fuses or batteries
  • Products where the factory applied serial number has been altered or removed

Repair replacement as provided under this warranty is your exclusive remedy. Choetech shall not be liable for any incidental or consequential damages for the breach of any express or implied warranty on this product, including, but not limited to: lost data, loss of use of your product, lost business or lost profits. Choetech products makes no other express warranties with respect to the product, all express and implied warranties for the product include but not limited to: any implied warranties of and conditions of merchantability and fitness for a particular purpose, are limited in duration to the warranty period set forth above and no warranties, whether express or implied, will apply after the warranty period. Some states, provinces and jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province.

Contact Choetech:

For customer service please contact: support@choetech.com or call us on 1-866-5900-888.

Choetech is a trademark Registered in some countries. All other products and brand names are trademarks of their respective owners.